Giuliano Mazzuoli watches

Terms of use

Information on the state of orders and shipments

For every shipment the customer receives at the email address they have indicated when placing an order the tracking number of the shipment of their order with which they can check on the website of the courier or shipping company used or through the courier’s call center the status of the shipment of their order.

 

Canceling o modifying an order

To modify or cancel an order that has already been shipped it is necessary to contact GIULIANO MAZZUOLI srl right away by emailing info@giulianomazzuoli.com or by calling +39 055 8070175 ALWAYS indicating the reference number of the order.

 

Copies of documents (invoices, delivery notes, etc.) and corrections to your personal data

To request copies of documents (invoices, delivery notes, etc.) or corrections to your personal data you can contact GIULIANO MAZZUOLI srl by emailing info@giulianomazzuoli.com or by calling +39 055 8070175 remembering to ALWAYS indicate the type and number of the document you are requesting a copy of or correction.

Product Warranty

All the products sold by GIULIANO MAZZUOLI srl are covered by the conventional warranty of the manufacturer.

Advice

Do you have advice regarding our website or have you encountered problems during the navigation of the site?  Write to info@giulianomazzuoli.com.

Information on invoices, payments or refunds

To contact customer service the customer can contact GIULIANO MAZZUOLI srl via email at info@giulianomazzuoli.com or by calling +39 055 8070175 remembering to ALWAYS indicate the order reference number or the number of the document or invoice you are asking information about.

Telephone numbers and Customer Service

General information & customer service:

Telephone:  +39 055 8070175 – E-mail: info@giulianomazzuoli.com

Head office address:

GIULIANO MAZZUOLI srl

Via Leonardo Da Vinci 118/3 – 50028 BARBERINO TAVARNELLE

FIRENZE – ITALY

VAT number: 05411380487

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